Privacy Policy
We at Silver Charms are committed to protecting your privacy. We do not publish, sell, or rent any personal data or information to third parties without your consent. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms of this policy. If you disagree, please do not use our website.
Changes to the Privacy Policy
- We may update this Privacy Policy at any time without prior notice.
- To stay informed, please review this policy periodically.
- Continued use of the website signifies acceptance of the revised terms.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Details: Name, address, email, phone number, and other contact details.
- Account Information: Usernames, passwords, and other registration information.
- Transaction Information: Details of purchases, orders, and payment methods.
- Technical Information: IP address, browser type, device information, and operating system.
- Usage Data: Pages visited, time spent on the website, and user interactions.
How We Use Your Information
The collected information is used for:
- Order Processing: To process your orders and provide you with our products and services.
- Customer Support: To address your inquiries, provide support, and enhance customer experience.
- Personalization: To customize user experience and offer relevant products.
- Marketing and Promotions: To send you updates, special offers, and newsletters (only if consented).
- Security and Fraud Prevention: To protect our website and users from fraudulent activities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience.
- Types of Cookies Used:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Remain on your device until deleted manually.
- Third-Party Cookies: Used by third-party services integrated into our website.
- You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third-Party Services and Links
- We use third-party service providers for payment processing, analytics, and marketing.
- Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
- We encourage you to review the privacy policies of these third-party sites.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:
- With Your Consent: When you give explicit consent for specific purposes.
- Legal Compliance: To comply with legal obligations, court orders, or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.
Data Security
We implement industry-standard security measures to protect your personal information.
- Security Practices Include:
- Encryption of sensitive data during transmission.
- Secure storage and restricted access to personal information.
- Regular security audits and updates to safeguard against breaches.
- However, no method of transmission or storage is entirely secure. We cannot guarantee absolute security of your information.
Data Retention
- We retain your personal information only as long as necessary to fulfill the purposes for which it was collected.
- Information may be retained to comply with legal obligations, resolve disputes, and enforce agreements.
User Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal details through your account settings.
- Deletion: You may request the deletion of your personal data by contacting us.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
- Data Portability: Request a copy of your personal data in a commonly used format.
Mobile Privacy
- Our Privacy Policy applies to mobile access, including mobile-optimized websites and applications.
- Mobile devices may collect information such as location data, device type, and usage patterns.
Children's Privacy
- Our website is intended for use by adults in the B2B sector.
- We do not knowingly collect personal information from individuals under the age of 18.
International Data Transfers
- Personal information collected may be transferred to and processed in countries outside your location.
- We ensure that such transfers comply with applicable data protection laws and use appropriate safeguards.
Privacy Guarantee
- We promise not to sell or rent your personal information for marketing purposes without explicit consent.
- We prioritize your trust and confidence and are committed to safeguarding your data.
Contact Information
- If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: shashank@silvercharms.co.in
- Subject Line: Privacy Policy Inquiry
Effective Date
- This Privacy Policy is effective upon acceptance during registration or when engaging in any transaction with us.